Questions, answered
Can't find what you're looking for? We're a quick message away on WhatsApp.
Ordering
How do I place an order?
Add your favourite pieces to your bag and tap Order on WhatsApp. Your order opens in WhatsApp, already typed, with a short order code. Hit send and we'll reply to confirm availability and delivery, and share our account details. Once you've paid, we email you a confirmation and receipt.
Can I change or cancel my order?
Yes, as long as it hasn't been dispatched. Message us on WhatsApp as soon as possible and we'll sort it out.
How do I track my order?
Your confirmation email has a link to follow your order, from confirmed to delivered. Once it's on its way we'll also send you the rider or courier details on WhatsApp.
Sizing
What sizes do you carry?
Most clothing comes in XS to XL. Check the size guide below, and if you're between sizes, message us and we'll help you choose.
| Size | UK | Bust | Waist | Hips |
|---|---|---|---|---|
| XS | 6 | 78-81 | 60-63 | 86-89 |
| S | 8 | 82-85 | 64-67 | 90-93 |
| M | 10 | 86-89 | 68-71 | 94-97 |
| L | 12 | 90-94 | 72-76 | 98-102 |
| XL | 14 | 95-99 | 77-81 | 103-107 |
Delivery
How long does delivery take?
Orders within Kaduna and Abuja usually arrive in 1 to 3 working days. Other states take 3 to 7 working days.
How much is delivery?
Delivery is free on orders over ₦50,000. Below that, the fee depends on your location and is confirmed before you pay.
Do you ship outside Nigeria?
Not just yet, but it's on our list. Join the Cora Girls newsletter to be the first to know.
Returns & exchanges
What is your exchange policy?
If something isn't quite right, you can exchange it within 7 days of delivery. Items must be unworn, unwashed and have their tags attached.
Can I get a refund?
We offer exchanges or store credit. If an item arrives damaged or incorrect, we'll make it right straight away.
Is anything final sale?
For hygiene reasons, hair accessories and anything marked final sale can't be exchanged.
Payment
How can I pay?
Bank transfer for now, with card payments coming soon. We only ask for payment after we've confirmed your order with you.
Still wondering?
Message us Monday to Saturday, 9am to 7pm.